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Epson opens new virtual Industrial Solutions Centre in Europe

09 January 2021: Epson has launched a new European Industrial Solutions Centre (European Industrial Solutions Plus – EISC+) – a hybrid demonstration centre that incorporates a virtual and physical facility for partners, distributors and customers to experience Epson’s products and solutions. The new Epson EISC+ is located near Meerbusch, Germany and accessible virtually across EMEA. The 500m² space provides access to Epson’s full range of robotics solutions and other specialist industrial products, while permanently housing its complete SCARA robotics range.

Launched in December, Epson customers across Europe can now access multi-lingual Epson technical experts based in EISC+ to develop, test and demonstrate products and bespoke solutions. At a time when physical meetings or interactions remain challenging, EISC + offers new ways to host personal meetings with business partners, make new contacts and explore new technologies through a physical and virtual showroom, tv studio or even an exhibition booth.

Volker Spanier, Head of Robotic Solutions at Epson in the EMEAR region, explains “We are all having to get used to new ways of working and interacting with each other. For Epson, working with our customers and partners is an essential part of our business which is why I’m proud that the new generation EISC + provides enhanced access and improved support for customers and partners. The space offers an innovative way to experience our products first-hand with bespoke advice from our experts while also listening to our customers’ and partners’ needs.”

Paul Johan, Managing Director at Hupico bvba from Belgium, explains “The flexible, hybrid nature of this space is ideal for explaining the extensive Epson robot and automation portfolio and means we are not bound by time and can react quickly. This is a great opportunity, and we are very much looking forward to trying this out with Benelux customers.”

The EISC+ concept was brought to life by Format Werbeart, a long-term partner of Epson. Interested retail partners can register their preferred date on a website specially developed for this application.

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